Terms and Conditions

On the Go Cleaners LLC — CANCELLATION POLICY

In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to On the Go Cleaners LLC is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 100% of the fee for canceled cleanings thereafter. Canceling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of On the Go Cleaners LLC, will be deemed 

a material breach and allow On the Go Cleaners LLC to cancel the contract and/or pricing agreement or to seek legal remedies.

In the event that On the Go Cleaners LLC needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If On the Go Cleaners LLC fails to give 24-hour notice, Client will be offered one free cleaning.